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Independent, London 465 guides to London Nobody pays to appear Every price checked at the source We take no bookings Est. 2026

Things to Do

No. 438

Lightroom London: There Is No Allocated Seating

The venue cannot guarantee you a seat, and the show runs on a loop. Prices, the pram rule and the two hour exchange deadline.

Written by Robert J Wills
Updated 10 Oct 2026
Reading time 5 min
Last checked 10 Oct 2026
Visitors in a dark room lit by coloured light projections

There is no allocated seating at Lightroom, and the venue says it cannot guarantee you a seat at all. The space is a mix of seated and standing, so if standing for an hour is a problem, arrive at the start of your slot rather than drifting in halfway through.

The show runs on a continuous loop, which is the other thing to understand. The Bowie show is about 64 minutes a loop, and your ticket is a timed entry rather than a start time, so turning up late means joining mid-story and waiting for it to come round.

Everything below comes from Lightroom’s own pages, read on 10 October 2026.

What is on

David Bowie: You’re Not Alone runs until 10 January 2027. Larger Than Life, starring Wallace and Gromit and Shaun the Sheep, opens on 14 October 2026. Matisse: Joy follows from 27 January to 8 May 2027. It is at 12 Lewis Cubitt Square in King’s Cross, N1C 4DY.

Prices, and the discounts that are easy to miss

Standard tickets start at £25 and are dynamically priced, so the figure moves with demand. Under-18s get £10 off. An access concession starts at £15 for anyone with an access requirement, and comes with a free companion ticket. Art Pass members get 50 per cent off both the standard and concession rates, groups of 10 or more get £10 off each ticket, and there is a 15 per cent family discount at selected times. Booking by phone adds £3 per transaction, so book online.

Prams cannot go in

Prams are welcome at the venue but not inside the show space. There is a designated area in the main foyer for prams and buggies. Under-16s need an adult with them.

Bags are searched on arrival. The cloakroom is free and takes jackets, coats and rucksacks, but larger items cannot be guaranteed a space and are not allowed inside the show.

Photography, food and late arrivals

Personal photos and short videos are allowed, without flash. Tripods and flash are banned, and professional photography or filming needs written consent in advance. Drinks and snacks bought at Lightroom can be taken into the show.

Late entry is at the duty manager’s discretion, and the venue recommends arriving at least 15 minutes before the time on your ticket. The doors open 15 minutes before the first slot of the day.

Exchanges, not refunds

You can exchange a ticket for another slot on the same or a different date, or for a credit voucher, subject to availability, but you have to ask at least two hours before your slot begins, by email. Once the slot has passed, nothing can be changed. Refunds are offered only if a performance is cancelled or abandoned.

Access

There is level access throughout with lifts to all floors. Up to two wheelchair user bookings are taken per entry slot, which is worth knowing if you are booking for a group. All performances carry captions as subtitles at the top of the screen, so the shows are captioned by default rather than on selected dates.

Lightroom

Address
12 Lewis Cubitt Square, London N1C 4DY
Nearest
King’s Cross St Pancras
Hours
By timed slot. The venue opens 15 minutes before the first slot of the day. The Bowie show loops about every 64 minutes
Booking
Online. Exchanges to another slot or a credit voucher need at least 2 hours notice by email and are subject to availability. Refunds only if a performance is cancelled or abandoned
Price
From 25 pounds, dynamically priced. Under-18s 10 pounds off. Access concession from 15 pounds with a free companion ticket. Art Pass members 50 per cent off, groups of 10 plus 10 pounds off each, and a 15 per cent family discount at selected times. Phone bookings add 3 pounds
Standing
A large format light and sound space in King’s Cross showing David Bowie: You’re Not Alone until 10 January 2027, Larger Than Life from 14 October 2026 and Matisse: Joy from 27 January 2027

Seating is not allocated and cannot be guaranteed, with a mix of seated and standing. Prams are not allowed in the show space but can be left in the foyer. Under-16s must be accompanied. Bags are searched, and flash, tripods and professional equipment are banned. All performances are captioned

Where to go next

Frameless and Outernet are the other big screen spaces, and Coal Drops Yard is next door.

Questions we get asked

Is there seating at Lightroom?

There is a mix of seated and standing space, but seating is not allocated and the venue says it cannot guarantee you a seat during your visit.

How long is the show at Lightroom?

The Bowie show runs on a continuous loop of about 64 minutes. Entry is timed rather than a fixed start, so you join the loop where it is.

How much are Lightroom tickets?

Standard tickets start at £25 and are dynamically priced. Under-18s get £10 off, an access concession starts at £15 with a free companion ticket, Art Pass members get 50 per cent off, and groups of 10 or more get £10 off each. Phone bookings carry a £3 fee.

Can you take a pram into Lightroom?

Not into the show space. Prams are welcome at the venue and there is a designated area in the main foyer to store them. Children under 16 must be accompanied by an adult.

Can you get a refund from Lightroom?

Only if a performance is cancelled or abandoned. Otherwise you can exchange for another slot or a credit voucher, subject to availability, if you ask at least two hours before your booked time.

Is Lightroom accessible?

Yes. There is level access with lifts to all levels, up to two wheelchair user bookings per entry slot, and all performances are captioned as subtitles at the top of the screen. Access tickets start at £15 and include a free companion ticket.

What is on at Lightroom?

David Bowie: You're Not Alone until 10 January 2027, Larger Than Life with Wallace and Gromit and Shaun the Sheep from 14 October 2026, and Matisse: Joy from 27 January to 8 May 2027.

Written by Robert J Wills, no. 438 in the guide.

Last checked 10 October 2026 against the venues' own published information. Nobody pays to appear here and we take no bookings.

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