The last person goes into Frameless two hours before it closes. Not half an hour, not an hour: two. They recommend allowing about two hours for the visit, so that’s the logic, but it means the closing time on the website is a poor guide to when you can actually get in.
Monday to Thursday it opens at 11am and closes at 6pm, so the doors shut to new visitors at 4pm. Friday is 10.30am to 10pm and Saturday 10am to 10pm, with last entry at 8pm on both. Sunday is 10am to 6pm, last entry 4pm. Turn up at five on a Sunday, comfortably inside opening hours, and you won’t get in.
Bringing anyone under 18? Mind the evenings
On Friday and Saturday evenings Frameless runs its Lates sessions, and during those it’s an 18+ venue. Under-18s are asked to arrive by 4pm. So on those two days there are really two deadlines: 8pm for adults and 4pm for a family with children. A group arriving at six on a Saturday is inside the general last-entry window and still gets turned away, which is the easiest way to waste a booking here.
Their hours move around
Frameless publishes changes to its hours separately from the main timetable, and it closes whole days with no obvious pattern. When we checked on 6 October the upcoming changes were shortened days on 19 and 22 October (11am to 5.30pm) and longer October half-term hours from Sunday 25 October to Sunday 1 November (10am to 7pm). Like the Garden Museum and the Foundling Museum, the headline hours are a default rather than a promise, so look at the amended dates for your day.
Tickets
Booking online in advance saves 20 per cent compared with buying at the venue. Advance prices start from £29.50 for an adult, £20 for a child, £86 for a family and £21 for a senior, and they vary by date and time slot, so the booking calendar is the only way to see what your visit really costs. Frameless Lates and Parent and Toddler tickets start from £21, and Multi-Sensory Tots classes from £29. A ticket covers all four main galleries, and any artist residency in the fifth gallery, Blank Canvas, is included in admission rather than sold separately.
Buy only from Frameless itself. The venue states that tickets from third-party resellers won’t be valid, which is the same warning you’ll find at Horizon 22, where entry is free and people still get charged for it.
Access, and a cap you won’t find elsewhere
Frameless has won a Blue Badge Access Award, taking the Motability prize for Most Accessible Day Out, and the whole building is wheelchair accessible, toilets and Café Bar included. What’s unusual is that it says openly there is a strict health and safety limit on how many mobility-impaired visitors can be inside at once. If two or more people in your party have mobility needs, email access@frameless.com before booking so they can plan for it. The access line is 020 7871 7740.
Carers can add a free ticket in the normal checkout. They may ask for ID on arrival, and they accept an Attendance Allowance letter, a Carer’s Allowance award letter, a DLA letter, PIP, a valid Blue Badge or a Nimbus Access Card. A Blue Badge counts here and at Ronnie Scott’s but not at Brixton Academy, so it really does vary from venue to venue.
For deaf and hard of hearing visitors there are Sign Live tablets and staff with scribble pads, and QR codes outside each gallery link to BSL and audio-described guides. Visually impaired visitors can borrow dark glasses. BSL and audio-described guided experiences run from a waitlist rather than on demand, so register interest early. There are also easy read and visual guides to download beforehand, and Chilled Sessions on set dates for disabled and neurodivergent visitors and anyone who’d rather have it quieter.
Noise and light
The music in each gallery is a different style and can peak above 85 decibels. Ear defenders are free if you ask a member of staff. There’s no strobe lighting in any of the four main galleries, but there are moving images and sudden changes in light, including flashes of lightning in The World Around Us. That’s a more useful warning than a blanket “may affect photosensitive visitors”.
What you’re paying to see
Four galleries, each treating the same idea differently: Beyond Reality, Colour In Motion, The World Around Us and The Art Of Abstraction. There’s a Café Bar, a gift shop and an Art of You photo experience, and the Lates on Friday and Saturday evenings are for over-18s. Allow about two hours.
Getting there
Frameless is at 6 Marble Arch, London W1H 7AP (020 7871 7750; what3words ///smile.moving.launch). Marble Arch station is a one minute walk, Bond Street eight, Edgware Road twelve and Marylebone fifteen. Buses 2, 6, 7, 13, 23, 36, 74, 94, 98 and 137 stop at Marble Arch, and Paddington is about ten minutes by bus or tube. The official hotel partner, the Cumberland, is round the corner and gives Frameless visitors 10 per cent off its best available rate.
Frameless
- Address
- 6 Marble Arch, London W1H 7AP
- Nearest
- Marble Arch is a 1 minute walk, Bond Street 8 minutes, Edgware Road 12 and Marylebone 15. Buses 2, 6, 7, 13, 23, 36, 74, 94, 98 and 137 serve Marble Arch
- Hours
- Monday to Thursday 11am to 6pm, Friday 10:30am to 10pm, Saturday 10am to 10pm, Sunday 10am to 6pm. Last entry is two hours before closing. Amended dates and closures are published separately
- Booking
- Online in advance through Frameless only; tickets from third-party resellers are not valid. Carer tickets are added during the normal checkout
- Price
- Advance online tickets from 29.50 pounds adult, 20 child, 86 family and 21 senior, with 20 per cent saved by booking online rather than at the venue. Frameless Lates and Parent and Toddler from 21 pounds. Carer tickets free
- Standing
- An immersive digital art venue with four main galleries, Beyond Reality, Colour In Motion, The World Around Us and The Art Of Abstraction, plus a fifth residency space called Blank Canvas included with admission
How to get in
Last entry is two hours before closing, so on a Monday to Thursday or Sunday the doors shut to new visitors at 4pm despite a 6pm closing time. On Friday and Saturday evenings Frameless is 18+ for its Lates sessions, and under-18s are asked to arrive by 4pm, an earlier deadline than the 8pm general last entry. There is a strict health and safety limit on how many mobility impaired visitors can be inside at once, so groups with multiple mobility needs should email access@frameless.com first. Music peaks above 85 decibels with free ear defenders on request, and there is lightning in The World Around Us though no strobe. Tickets from unofficial resellers are not valid.
Where to go next
The Moco Museum and Outernet London are the other immersive options, and Outernet is free.
Unique things to do in London covers the rest, and London at night covers the Lates.
Questions we get asked
What time is last entry at Frameless?
Two hours before closing. That makes last entry 4pm Monday to Thursday and on Sunday, when it closes at 6pm, and 8pm on Friday and Saturday, when it closes at 10pm. The two-hour gap exists because Frameless recommends allowing about two hours for the visit, but it means the advertised closing time is not a useful guide to when you can still get in.
Is Frameless 18+ in the evening?
On Friday and Saturday, yes. During Frameless Lates sessions on Friday and Saturday evenings it is an 18+ only venue, and visitors under 18 are asked to arrive by 4pm. That is four hours earlier than the 8pm general last entry on those days, so a family arriving at six on a Saturday will be turned away despite being inside the normal window.
How much is Frameless London?
Advance online tickets start from £29.50 for adults, £20 for children, £86 for a family and £21 for seniors, with prices varying by date and time slot. Booking online in advance saves 20 per cent against buying at the venue. Frameless Lates and Parent and Toddler tickets start from £21. Carer tickets are free and added during the normal checkout. Tickets bought from unofficial resellers will not be valid.
Is Frameless accessible?
The whole building is wheelchair accessible including the toilets and Café Bar, and Frameless has won a Blue Badge Access Award and the Motability award for Most Accessible Day Out. One important caveat: there is a strict health and safety limit on the number of mobility impaired visitors admitted at any one time, so if several people in your group have mobility needs, email access@frameless.com in advance. Carer tickets are free, with a Blue Badge, PIP, DLA, Attendance Allowance or Nimbus Access Card accepted as ID.
How loud is Frameless?
Music plays in all four galleries in different styles and can peak above 85 decibels. Ear defenders are available free on request from staff. There is no strobe lighting in any of the four main galleries, but the experience contains moving images and changes in light, including flashes of lightning in The World Around Us. Chilled Sessions run on dedicated dates for disabled and neurodivergent visitors and anyone preferring a quieter space.
How long do you need at Frameless?
About two hours, which is the venue's own recommendation and the reason last entry is set two hours before closing. The ticket covers all four main galleries plus any residency showing in the fifth gallery, Blank Canvas, which is included rather than charged separately.
Does Frameless have support for deaf or visually impaired visitors?
Yes, and specifically. For d/Deaf and hard of hearing visitors there are Sign Live tablets and staff carrying scribble pads for written communication. For visually impaired visitors there are dark glasses and audio described resources. QR codes outside each gallery link to BSL and audio described guides. Full BSL and audio described guided experiences run from a waitlist rather than on demand.
Written by Robert J Wills, no. 397 in the guide.
Last checked 6 October 2026 against the venues' own published information. Nobody pays to appear here and we take no bookings.
